Help and Frequently Asked Questions
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Can I use Hebrew in Hand to view Hebrew web pages, read Hebrew email, send Hebrew SMS, etc.?
- No. Hebrew in Hand does not provide general Hebrew support for mobile devices.
Hebrew in Hand is strictly a "reader" for specially prepared texts.
The Hebrew fonts in Hebrew in Hand are not installed as fonts for general use on the device.
They can only be displayed by the Hebrew in Hand software.
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How can I find out if my BlackBerry can run Hebrew in Hand 2.0 (Beta Release 2)?
- If your BlackBerry is running Device Software version 4.2.1 or later, it should work.
To determine your Device Software version, select Options > About.
You may also need a data plan in order to download texts over-the-air (OTA).
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What does it cost?
- Hebrew in Hand 2.0 for BlackBerry is free, as are the Hebrew in Hand Desktop authoring software
and your online Hebrew in Hand account.
In the future, you will be able to purchase a subscription for upgrades to your account.
An upgraded account will include a larger library of texts, rendered in a traditional-style Hebrew font,
and the ability to create, organize and download your own texts onto your BlackBerry.
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How do I get Hebrew in Hand 2.0 (Beta Release 2) on my BlackBerry?
- Follow these download instructions.
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How do I get Hebrew in Hand 2.0 Desktop Beta on my computer system?
- Follow these download instructions.
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Can I have both Hebrew in Hand 2.0 Beta Release 1 and Beta Release 2
on my BlackBerry at the same time?
- Yes.
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My device can't run Hebrew in Hand (Beta Release 2).
Can I continue to use Hebrew in Hand Beta 1?
- Yes. However, you will not be able to download any additional files.
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Can I load individual Hebrew in Hand texts from my desktop computer?
- Not at this time.
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How does it work?
- Hebrew in Hand is a software program developed by ZigZag, Inc., that includes:
- Hebrew fonts designed especially for small displays;
- a proprietary text layout procedure for positioning Hebrew letters, vowels and cantillation marks;
- an implementation of the Unicode bidirectional algorithm for ordering mixed right-to-left and left-to-right text;
- line wrap logic to fit text to the particular display being used.
- desktop software for authoring your own Hebrew in Hand content; and
- an online account system for storing user-generated content.
After Hebrew in Hand is installed on your mobile device,
you can then download additional files containing Hebrew, Yiddish or mixed-language texts.
The Hebrew in Hand application stores these downloaded texts
on your mobile device for future use.
You can then use Hebrew in Hand to select and view any of your downloaded texts.
With Hebrew in Hand Desktop, you can create one file, save it to an online account,
and then download that file onto your BlackBerry.
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My friend made a file and wants to share it with me. Can I download it to my BlackBerry?
- Not at this time. The ability for users to share files will be included in the future.
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I got an error message when I tried to download Hebrew in Hand 2.0, and it didn't install.
What should I do?
- Write to us.
Please tell us exactly what the error message(s) said,
your BlackBerry model and its device software version,
and what carrier you are using.
This software is a beta release,
and we appreciate the opportunity to learn about any problems so that we can fix them.
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I installed Hebrew in Hand 2.0 Beta without any problems, but I'm getting an error message.
What should I do?
- Write to us.
Please tell us exactly what the error message(s) said,
your BlackBerry model and its device software version,
and what carrier you are using.
This software is a beta release,
and we appreciate the opportunity to learn about any problems so that we can fix them.
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How can I get help?
- Write to us
and we'll make every effort to help.